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Nissan ARIYA close-up on open road

Frequently Asked Questions

Everything you need to know about owning an EV.

How do you charge an EV?

To charge your EV, simply plug it in at your house with your EV’s charging cable or locate a public charging station. EVs use different types of charge ports for charging, but Nissan vehicles are equipped with either a CHAdeMO (Nissan LEAF) or a Combined Charging System (CCS) (Nissan ARIYA) charge port for charging.1,2,3

Looking for a public charger? Click to find an available public charger near you.

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What is fast charging?

Fast Charging (also known as Quick Charging or DC Fast Charging) is the fastest level of charging for EVs equipped with the quick charge port. This Level 3 charger uses direct current (DC) instead of alternating current (AC).1,4 Please note, quick charge capability is only available on vehicles manufactured with the quick charge option, which includes the quick charge port. If your vehicle does not have such a port, quick charging cannot be used.

How do I find charging stations?

Can’t charge your EV at home? No problem. There’s an ever-growing network of Public Chargers located outside grocery stores, shopping centers, and more. Find Public Chargers using your in-vehicle information screens or the manufacturers' mobile apps. Fast charging stations are easy to find.1,5

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How do I charge an EV at home?

Charging your EV at home requires nothing more than plugging your EV’s electric vehicle supply equipment (the charging cable) into a dedicated standard 3-pin, 120-volt outlet.2 “Level 1 Charging” requires no special equipment and provides a slower charging cycle compared to dedicated EV charging equipment.2,4 A professionally-installed Level 2 charger uses a dedicated 240v outlet and allows for a quicker charge.3 See Owner’s Manual for charging instructions and important safety precautions.

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How can I charge an electric vehicle at an apartment?

Certain residential complexes offer charging units in parking garages. Reach out to the property manager to figure out what your options are, or discover the available public chargers near you with Plugshare.1

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When is the best time to charge my electric vehicle?

The best time to charge your EV is when it’s convenient for you, but charging during non-peak hours (late at night, for example) can mean lower charging rates.

What is MPGe?

MPGe stands for “miles per gallon of gasoline-equivalent.” In other words, it is a measure of the average distance traveled per unit of energy consumed.

What costs are associated with owning an EV?

Many of the costs associated with driving an electric vehicle are the same as driving one with a gas engine. Registration and insurance are still required. However, you'll be swapping the price of fuel for the price of electricity and face less routine maintenance. All of this and the perk of zero tailpipe emissions of an EV.

Additional costs for your EV will depend on local state and energy rates. Contact McNeill Nissan of Wilkesboro for more information.

How much is an EV?

It depends on the EV you choose, but the 2023 Nissan LEAF starting MSRP is $28,040 while the 2023 Nissan ARIYA starting MSRP is $47,190. If you’re thinking about making the switch to 100% electric driving, search our inventory or contact us today.6

Is charging a Nissan EV cheaper than buying gas?

Charging a Nissan EV will generally cost less than the amount you’d be paying at the pumps. To learn more about local state and energy rates, contact McNeill Nissan of Wilkesboro.

Are there tax rebates for EVs?

Whether you’re buying or leasing, you can potentially save on EV rebates and incentives. Check out which potential incentives are available for both ARIYA and LEAF. Check your local government programs for more details.7

Calculate ARIYA incentives > Calculate LEAF incentives >

Can I get an All-Wheel Drive electric car?

Yes! Many makers now offer All-Wheel Drive EVs, including some trim options of the all-new 2023 Nissan ARIYA. Contact McNeill Nissan of Wilkesboro to see if Nissan ARIYA is the EV for you.

Do EVs require less maintenance?

Because EVs do not have internal combustion engines, fuel pumps, starters, or exhaust systems, drivers don’t have to worry about these components wearing out over time and in turn require less maintenance than ICE vehicles.

What are ProPILOT Assist and ProPILOT Assist 2.0?

ProPILOT Assist is a hands-on driver assist system that combines Nissan's Intelligent Cruise Control and Steering Assist technologies and includes a stop and hold function that can bring the vehicle to a full stop, hold in place, and can bring you back up to speed when traffic starts moving again.8

ProPILOT Assist 2.0, an optional feature in the new Nissan ARIYA, uses breakthrough technologies to provide you with the option to drive hands-off single-lane driving, as well as hands-on guided lane changing abilities.9

How does the Nissan ARIYA perform in hotter climates?

For reliable performance in hot and cold climates, the Nissan ARIYA's battery is liquid-cooled and features active thermal management, which constantly works to optimize the battery's operating temperature. The system also helps protect the battery and maintain optimal performance when fast charging.4

Learn more about Nissan EVs >

1 Public charging networks are provided by independent companies, and are not within Nissan’s control. Availability of charging stations not guaranteed. 

2 For Level 1 home charging, use only a 110-120-volt, 15-amp dedicated outlet for charging. See Customer Disclosure Form for details.  

3 For Level 2 home charging use only a 220-240 volt, 16 or 32 amp dedicated outlet or 240-V charging dock for charging. See customer Disclosure Form for details. 240-V home charging dock sold separately. Not a Nissan product. Some chargers may not be compatible with your ARIYA or LEAF. Contact charger manufacturer before purchase for information on compatibility and warranty. Nissan does not warrant and is not responsible for loss, including consequential, incidental, or other damages caused by charger defects, charger incompatibility, or installation services.

4 Charging time and capacity may vary based on power source, ambient temperature, battery temperature, condition, and age, and use of vehicle accessories while charging.

5 Use feature only when safe and legal. Compatible device and service required. Subject to third party service availability. For more information, see NissanUSA.com/connect/legal.

6 Price is Manufacturer's Suggested Retail Price excluding destination charge, tax, title, license and options. Dealer sets actual price.

7 The incentives referenced and estimator tool results are for informational and/or illustrative purposes only. This information does not constitute tax or legal advice. All persons considering use of available incentives and additional perks should consult with their own tax or legal professional to determine eligibility, specific amount of incentives available, if any, and further details. The incentives and additional perks are not within Nissan's control and are subject to change without notice. Interested parties should confirm the accuracy of the information before relying on it to make a purchase. Residency restrictions may apply.

8 ProPILOT Assist and ProPILOT Assist with Navi-link cannot prevent collisions. It is the driver’s responsibility to be in control of the vehicle at all times. Always monitor traffic conditions and keep both hands on the steering wheel. System operates only when lane markings are detected. Does not function in all weather, traffic and road conditions. System has limited control capability and the driver may need to steer, brake or accelerate at any time to maintain safety. See Owner’s Manual for safety information.

9 Consumer activation of NissanConnect Services ProPILOT Assist 2.0 package ("Package") required for ProPILOT Assist 2.0 functionality. Package trial period included with new vehicle purchase. Trial period may be subject to change or termination at any time and without notice. After trial period ends, monthly subscription fee required. See www.nissanusa.com/connect/legal for more subscription information. ProPILOT Assist 2.0 cannot prevent collisions. It is the driver's responsibility to be in control of the vehicle and monitor traffic conditions at all times. Hands-off freeway driving is possible when driving in a single lane, on the condition that the driver remains attentive on the road ahead and is prepared to immediately take manual control of the steering wheel when conditions of the road, traffic, and vehicle require it. System operates only when lane markings are detected. Does not function in all weather, traffic and road conditions. System has limited control capability and the driver may need to steer, brake or accelerate at any time to maintain safety. See Owner's Manual for safety information.

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1933 US-421, Wilkesboro, NC, 28697
McNeill Nissan of Wilkesboro 36.148310, -81.203693.